Commercial

Commercial

A company’s accounts receivables are usually it’s second, if not its first, most important asset. It’s a far cry from a just a debit figure on the balance sheet and reflects all the resources a company harnesses to manufacture, ship, and sell its products – all on a promise they will be paid at some point in the near future. 

At CTQ, we fully understand that when an account receivable is not paid, especially when it’s significant, the impact can be devastating. Therefore, CTQ Financial’s commercial collection services comprise the following goals, standards, and procedures:

 Total Client Satisfication

Total Client Satisfication

Establishing, building, and maintaining a relationship of trust and reliability with your company is our number one goal. In attaining this goal, we strive to fulfill your credit and collection needs that in turn will increase your cash flow and minimize the risk of selling on credit. Our collection associates all have extensive experience in the collection field and possess superior communication and negotiation expertise that supports the amicable collection of your claim.

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 Each Client Unique

Each Client Unique

We pride ourselves on learning the fine details of your company’s commercial collection needs and how they fit into your credit risk management system’s goals and objectives. Putting people first is our mantra and as your representative, we are very sensitive to maintaining the highest level of professionalism towards your customer. We are highly knowledgeable in the fields of international trade, business law, manufacturing, retail, distribution, and many other industries that support the persuasive and effective discussion towards the resolution of your claim.

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 Getting to the Bottom of a Dispute

Getting to the Bottom of a Dispute

Disputes of any kind are received in writing from the customer and every effort is made to resolve them without litigation. By discerning which disputes are legitimate and which are “only excuses,” we are able to effectively remove the issues and/or overcome the objections that are preventing payment respectively. Disputes are followed by the distribution of verification documents to validate the claim in the eyes of the consumer.

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 IN- House Counsel

IN- House Counsel

Should a claim require additional legal support, our in-house counsel is the next step in the collection process, providing our clients with a one-stop collection shop. Without any change in our contingency collection rates, our in-house counsel will continue to professionally encourage your customer to fulfill their payment obligation.

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 Global Networks of Legal Representatives

Global Networks of Legal Representatives

Should all amicable attempts to resolve an account fail, Cedar Financial can offer you legal representation across the globe. Our legal representatives are experts in international and US debt collections and healthcare-related receivable services. Our worldwide network of attorneys has a complete understanding of local court systems and laws that gives you a clear advantage when litigation is the only viable option. Cedar Financial actively monitors all progress and reports to you regularly.

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 Professionally Accredited

Professionally Accredited

Finally, as a certified member of the Commercial Law League of America, the International Association of Commercial Collectors, and other professional associations, we have forged a reputation of integrity and results within a highly competitive industry. Cedar Financial is nationally licensed in the United states and works with a vetted network of global collection affiliates in over 150 countries to ensure that everything we do is complaint with local, regional, national and international debt collection laws. Our team adheres strictly to FDCPA, FCRA, GLBA, TCPA and UDAPP regulations and our international affiliates are nationally licensed in their own countries.

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No Collection, No Fee

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