Privacy policy

CTQ Professional Services is committed to preserve the privacy and security of our customer’s personal information. Personal details we have obtained from you through this website or otherwise will be processed in accordance with the applicable privacy regulation and will only be used as described in this Privacy policy. is a website of CTQ Professional Services, hereafter to be called “CTQ Group”. 

This Policy concerns the processing of clients’ and prospects’ details for marketing purposes and the processing of personal details. This privacy statement describes how CTQ group obtains your personal details, which personal details are processed by CTQ Group for which purposes, and which rights you may exercise based on the General Data Protection Regulation. Personal details are only processed as described in this statement.


1. For Whom Is this Privacy Statement Intended?

This privacy statement is intended for all people whose personal details are processed by CTQ Group for the purpose of handling cases and for marketing purposes, namely CTQ group’s clients and prospects and the people who signed up for newsletters and invitations from CTQ Group to attend seminars, workshops, and other events.

 2. Obtaining Personal Details

CTQ Group obtains your personal details directly from you. You yourself have provided personal details to CTQ Group in order to handle your cases. You have completed a contact form or web form with your personal details or you have given us your contact details on a business card during an initial meeting, at an event, a conference, etc.


3. Purposes for the Processing of Your Personal Details

Your personal details may be used for the following purposes: 

to provide services;

improvement of our website;

marketing purposes:


Google Analytics,

social media sharing:





Youtube or any other social medial platform.

4. Cookies

To optimize your visits to, we maintain anonymous visitors’ statistics. We use cookies for this. Cookies are also used to allow you direct access to our social media. You may indicate in your settings whether you want to allow cookies. You only need to indicate this once (until you delete your temporary files).

What Are Cookies?

Cookies are small text files that are saved on your computer. The data collected this way cannot be traced to a person and does not contain personal details. We anonymize all IP addresses. There are three types of cookies:


4.1 Necessary Cookies

These cookies are necessary to allow the website to function properly. An example is the preference someone states for accepting cookies or not. These cookies are not shared with third parties.


4.2 Analysis Cookies

These are used to analyse the website and corresponding statistics. This allows us to optimize the website. We use the assistance of Google Analytics for this. Google may provide this information to third parties if Google is legally required to do so, or to the extent that these third parties process this information on behalf of Google. We have no influence on this. We have not given Google permission to share the information obtained.


4.3 Social Media Plug-ins

These are cookies placed by third parties, in our case by Facebook, Twitter, LinkedIn and YouTube (Google). These cookies allow direct sharing on these social media. We have no influence on how Facebook, Twitter, LinkedIn and YouTube (Google) handle the information obtained. For further information, please refer to the privacy statements of Facebook, Twitter, LinkedIn and Google.


If you contact us on social media, you may inadvertently share data in addition to the details you provide yourself. We may receive your name, profile and interests, for instance. The data being shared depends on your own settings of preferences. If you would like further information regarding which information we receive and how to amend your settings, please see the website and consult the privacy policy of the social media provider.


5. Retention Period

Your personal details will be processed until you inform CTQ Group that you no longer wish to receive digital messages and/or CTQ Group stops sending newsletters, invitations to seminars, workshops, events or other digital mailings.


Your personal details will be deleted or anonymized if:

your email address appears to be no longer in use (for instance: if we receive error messages);

your personal details are being processed and/or retained based on your permission and you retract that permission;

the legitimate interest on which we based our processing of your personal details ceases to apply, for instance:

your business ceases to exist.

6. Your Rights

You have the right to request that CTQ Group allow you access to your personal details and/or to rectify, complete, erase or protect these, and/or to restrict, and/or to obtain these in a structured, accepted and legible format. In as far as this concerns the processing of your personal details based on a legitimate interest, you have the right to object to this processing.


Such a request may be directed to:




7. The Security of Your Personal Details and Third Parties

CTQ Group has taken suitable technical and organizational measures to protect your personal details from loss or against any form of wrongful processing. CTQ Group does not share your personal details with third parties for commercial purposes. CTQ Group may organize an activity with another party. In that event, the relevant contact details are only shared in as far as necessary for organizing that activity.


8. Future Changes to this Privacy Policy

CTQ Group reserves the right to modify this privacy statement from time to time and for any reason. Obviously, we will remain within the limits of the privacy regulation. In the event of radical changes of this privacy statement, we will inform you of these changes.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


9. Questions

If you have any questions or comments regarding the processing of your personal details, please contact us at:



No Collection, No Fee

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